SME (Subject Matter Expert -Sale /Support)


Fresher/ Experienced | Mohali

Responsibilities:

  • Responsible for maintaining his /her own PLI Target.
  • Responsible for monitoring Team PLI Targets,
  • Escalations,
  • Taking care of Feedback calls on regular basis.
  • Have the capability of Managing Technical sales and Technical support team.

Required Experience, Skills and Qualifications

  • At least 2-4 years at the Middle-level position (Preferable from reputed Tech support Companies)
  • Have strong subject matter knowledge.
  • Strong team building & team management ability, leadership ability and persuasive communication skills to inspire the team
  • Must be process oriented, IT savvy & proficient in the use of Microsoft Office/ Open Office Tools
  • Proven experience optimizing processes.
  • Ability to customer feedback calls.
  • Ensure adequate engagement levels of the staff to drive business results.

Most Important: Willingness to work in Night shifts (5 Days)

Job Type: Full-time

Salary: Rs 25,000.00 to Rs 30,000.00 /month


No. of Openings: 5

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